FAQ

Glovegear Store caters to serious baseball and softball players at all levels, from recreational weekend warriors to competitive athletes and aspiring professionals. Our premium equipment is designed for players who demand quality and performance from their gear.

We offer premium brands including Rawlings, Wilson, Akadema, Easton, Louisville Slugger, Marucci, Miken, Mizuno, Nokona, and more. Our selection covers all positions and playing styles.

We provide gloves for all positions including catcher, first base, infield, outfield, and pitcher. We also offer custom options and female fastpitch specific gloves to meet the needs of every player.

Our website is organized by position to help you find the perfect glove. Each position has specific requirements – infield gloves typically have smaller pockets for quick transfers, while outfield gloves feature deeper pockets for catching fly balls. If you need personalized advice, our equipment experts can help you select the ideal glove for your playing style.

Yes! We offer custom glove options from select manufacturers. These allow you to personalize colors, webbing, lacing, and add personal branding to create your unique glove.

Softball gloves are typically larger with deeper pockets to accommodate the larger softball. Baseball gloves vary by position with specific designs for infield, outfield, catcher, and first base. Our female fastpitch section offers gloves specifically designed for the women’s game.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Absolutely. We use industry-standard encryption and security measures to protect your payment information. You can shop with confidence knowing your data is safe.

Orders are processed quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll do our best to accommodate your request if your order hasn’t entered the shipping process yet.

We ship globally to serious players worldwide! However, due to carrier restrictions, we currently cannot deliver to some remote areas and select Asian countries.

All orders are processed within 1-2 business days. We work efficiently to get your premium gear shipped out promptly because we know you’re eager to start breaking in your new glove.

Yes! All orders include tracking numbers. You’ll receive updates via email once your glove is on its way, so you can follow its journey to your doorstep.

International customers may be responsible for additional customs fees or import duties based on their country’s regulations. These fees are not included in your order total and are the responsibility of the recipient.

We accept returns within 15 days of receipt. The item must be in its original condition with all tags attached. We want you to be completely satisfied with your premium baseball or softball equipment.

Please contact our customer service team at [email protected] to initiate a return. Include your order number and reason for return, and we’ll guide you through the process.

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

Once we receive your returned item, refunds are processed within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.

While you can checkout as a guest, creating an account allows you to track your orders, save your preferences, and enjoy faster checkout on future purchases.

Use the “Forgot Password” feature on the login page. You’ll receive an email with instructions to reset your password securely.

Log into your account to update your personal information, shipping addresses, and payment preferences at any time.