Privacy Policy

Last Updated: October 2023

1. Introduction

At Glovegear Store, we take your privacy as seriously as you take your game. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website glovegearstore.com or make a purchase from us.

We serve serious baseball and softball players worldwide, and we’re committed to protecting your personal data with the same dedication we put into selecting our premium equipment. By using our website, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

When you interact with our site, we may collect the following types of personal information:

• Contact Details: Name, email address, phone number
• Shipping Information: Physical address, shipping preferences
• Payment Information: Credit card details (processed securely through PCI-compliant gateways), PayPal account information
• Account Information: Username, password, purchase history
• Communication Data: Correspondence with our equipment experts

Automatically Collected Information

Like most websites, we automatically collect certain information when you visit:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, referring website
• Location Data: General geographic location (country/region level)

3. How We Use Your Information

We use your information to provide the seamless shopping experience serious players deserve:

• Order Processing: To process your purchases and deliver your premium gloves
• Customer Service: To respond to your inquiries and provide expert equipment advice
• Website Improvement: To enhance your browsing experience and optimize our site
• Security: To protect against fraud and unauthorized transactions
• Marketing: To send relevant product updates and promotions (with your consent)
• Legal Compliance: To meet our legal obligations and enforce our terms

4. Data Sharing and Disclosure

We treat your data with the same care we’d expect for our own equipment. We only share your information in the following circumstances:

Service Providers

We work with trusted partners who help us operate our business:

• Payment Processors: PCI-compliant providers for credit card and PayPal transactions
• Shipping Carriers: To deliver your gloves worldwide
• Analytics Providers: To understand how players use our site

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or governmental requests
• Protect our rights, privacy, safety, or property
• Enforce our terms and conditions

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. International Data Transfers

As we serve players worldwide (with limited exceptions for some remote areas and select Asian countries), your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for these transfers in compliance with applicable laws.

6. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encryption: All sensitive data is encrypted during transmission
• Secure Storage: Payment details are never stored on our servers
• Access Controls: Limited access to personal information on a need-to-know basis
• PCI Compliance: All payment processing through secure, PCI-compliant gateways

While we implement robust security measures, no online transmission is 100% secure. We encourage players to use strong passwords and monitor their accounts.

7. Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a structured, machine-readable format
• Restrict Processing: Object to certain uses of your data

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality and security
• Performance Cookies: Help us understand how players interact with our site
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

Cookie Management

You can control cookie settings through your browser. However, disabling certain cookies may affect site functionality and your shopping experience.

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Our retention periods consider:

• The length of time we need to provide our services
• Legal obligations and contractual requirements
• Statute of limitations under applicable law
• Business needs and historical record keeping

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes by posting the new policy on our site with an updated “Last Updated” date.

12. Contact Us

© 2023 Glovegear Store. All rights reserved. Premium performance meets secure purchasing.